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    CVE-2005-3895

    Open Ticket Request System (OTRS) 1.0.0 through 1.3.2 and 2.0.0 through 2.0.3, when AttachmentDownloadType is set to inline, renders text/html e-mail attachments as HTML in the browser when the queue moderator attempts to download the attachment, which allows remote attackers to execute arbitrary web script or HTML. NOTE: this particular issue is referred to as XSS by some sources.

    Published:Nov 29, 2005
    Last Modified:Apr 16, 2026
    EPS:Nov 29, 2005
    EPSS Score:0.0127
    CVSS Score:5.8

    Affected Products

    Vendor
    Otrs
    Product
    Otrs

    Exploits

    No exploit reference

    Common Weakness Enumeration

    No CWE recorded yet

    Common Attack Pattern Enumeration and Classification (CAPEC)

    No CAPEC recorded yet

    Related CVEs

    CVE-2026-48187 (CVSS 5.7) — An uncontrolled allocation of resources without limits or throttling in the e-mail handling in OTRS allows exc…
    CVE-2026-48188 (CVSS 9.1) — An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer module allows …
    CVE-2026-48189 (CVSS 5.7) — An improper Input Validation vulnerability in OTRS Customer Backend module allows to access customer informati…
    CVE-2026-48190 (CVSS 3.5) — An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authe…
    CVE-2026-48191 (CVSS 3.5) — An incorrect handling of permissions in STORM powered by OTRS and in OTRS (2026.x and above) Document Search A…
    CVE-2026-48208 (CVSS 6.5) — An improper neutralization of active SVG content in OTRS or ((OTRS)) Community Edition ticket article renderin…
    CVE-2026-48209 (CVSS 7.1) — An improper neutralization of user-controllable input in OTRS or ((OTRS)) Community Edition ticket handling al…
    CVE-2026-48210 (CVSS 5.7) — An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is…
    CVE-2026-6060 (CVSS 4.5) — A vulnerability in the SQL Box in the admin interface of OTRS leads to an uncontrolled resource consumption le…
    CVE-2025-24391 (CVSS 5.3) — A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user a…

    References

    http://lists.grok.org.uk/pipermail/full-disclosure/2005-November/039001.html
    http://marc.info/?l=bugtraq&m=113272360804853&w=2
    http://moritz-naumann.com/adv/0007/otrsmulti/0007.txt
    http://otrs.org/advisory/OSA-2005-01-en/
    http://secunia.com/advisories/17685/
    http://secunia.com/advisories/18101
    http://secunia.com/advisories/18887
    http://securityreason.com/securityalert/200
    http://www.debian.org/security/2006/dsa-973
    http://www.novell.com/linux/security/advisories/2005_30_sr.html
    http://www.osvdb.org/21066
    http://www.securityfocus.com/bid/15537/
    http://www.vupen.com/english/advisories/2005/2535
    https://exchange.xforce.ibmcloud.com/vulnerabilities/23355
    http://lists.grok.org.uk/pipermail/full-disclosure/2005-November/039001.html
    http://marc.info/?l=bugtraq&m=113272360804853&w=2
    http://moritz-naumann.com/adv/0007/otrsmulti/0007.txt
    http://otrs.org/advisory/OSA-2005-01-en/
    http://secunia.com/advisories/17685/
    http://secunia.com/advisories/18101
    http://secunia.com/advisories/18887
    http://securityreason.com/securityalert/200
    http://www.debian.org/security/2006/dsa-973
    http://www.novell.com/linux/security/advisories/2005_30_sr.html
    http://www.osvdb.org/21066
    http://www.securityfocus.com/bid/15537/
    http://www.vupen.com/english/advisories/2005/2535
    https://exchange.xforce.ibmcloud.com/vulnerabilities/23355

    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High