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    CVE-2010-4763

    The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the (1) Status, (2) Service, and (3) Queue via selections.

    Published:Mar 18, 2011
    Last Modified:Apr 11, 2025
    EPS:Mar 18, 2011
    EPSS Score:0.00191
    CVSS Score:6.5

    Affected Products

    Vendor
    Otrs
    Product
    Otrs

    Exploits

    http://bugs.otrs.org/show_bug.cgi?id=4399http://bugs.otrs.org/show_bug.cgi?id=4399

    Common Weakness Enumeration

    No CWE recorded yet

    Common Attack Pattern Enumeration and Classification (CAPEC)

    No CAPEC recorded yet

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    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High