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    CVE-2014-1471

    SQL injection vulnerability in the StateGetStatesByType function in Kernel/System/State.pm in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allows remote attackers to execute arbitrary SQL commands via vectors related to a ticket search URL.

    Published:Feb 4, 2014
    Last Modified:Apr 11, 2025
    EPS:Feb 4, 2014
    EPSS Score:0.01173
    CVSS Score:7.5

    Affected Products

    Vendor
    Otrs
    Product
    Otrs

    Exploits

    No exploit reference

    Related CVEs

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    CVE-2026-48189 (CVSS 5.7) — An improper Input Validation vulnerability in OTRS Customer Backend module allows to access customer informati…
    CVE-2026-48190 (CVSS 3.5) — An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authe…
    CVE-2026-48191 (CVSS 3.5) — An incorrect handling of permissions in STORM powered by OTRS and in OTRS (2026.x and above) Document Search A…
    CVE-2026-48208 (CVSS 6.5) — An improper neutralization of active SVG content in OTRS or ((OTRS)) Community Edition ticket article renderin…
    CVE-2026-48209 (CVSS 7.1) — An improper neutralization of user-controllable input in OTRS or ((OTRS)) Community Edition ticket handling al…
    CVE-2026-48210 (CVSS 5.7) — An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is…
    CVE-2026-6060 (CVSS 4.5) — A vulnerability in the SQL Box in the admin interface of OTRS leads to an uncontrolled resource consumption le…
    CVE-2025-24391 (CVSS 5.3) — A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user a…

    References

    http://osvdb.org/102661
    http://secunia.com/advisories/56644
    http://secunia.com/advisories/56655
    http://www.debian.org/security/2014/dsa-2867
    http://www.openwall.com/lists/oss-security/2014/01/29/15
    http://www.securityfocus.com/bid/65241
    https://github.com/OTRS/otrs/commit/0680603a07b8dc37c2ddca6ff14e0236babefc82
    https://github.com/OTRS/otrs/commit/2997b36a7c84e933c4b025930cabe93efc4d261d
    https://github.com/OTRS/otrs/commit/c4ec9205bde9c49770ddad94c1a980c006164949
    https://www.otrs.com/release-notes-otrs-help-desk-3-3-4
    https://www.otrs.com/security-advisory-2014-02-sql-injection-issue
    http://osvdb.org/102661
    http://secunia.com/advisories/56644
    http://secunia.com/advisories/56655
    http://www.debian.org/security/2014/dsa-2867
    http://www.openwall.com/lists/oss-security/2014/01/29/15
    http://www.securityfocus.com/bid/65241
    https://github.com/OTRS/otrs/commit/0680603a07b8dc37c2ddca6ff14e0236babefc82
    https://github.com/OTRS/otrs/commit/2997b36a7c84e933c4b025930cabe93efc4d261d
    https://github.com/OTRS/otrs/commit/c4ec9205bde9c49770ddad94c1a980c006164949
    https://www.otrs.com/release-notes-otrs-help-desk-3-3-4
    https://www.otrs.com/security-advisory-2014-02-sql-injection-issue

    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High