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    CVE-2018-16586

    In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.

    Published:Sep 28, 2018
    Last Modified:Nov 21, 2024
    EPS:Sep 28, 2018
    EPSS Score:0.00583
    CVSS Score:4.3

    Affected Products

    Vendor
    Debian
    Product
    Debian Linux
    Vendor
    Otrs
    Product
    Open Ticket Request System

    Exploits

    No exploit reference

    Common Weakness Enumeration

    No CWE recorded yet

    Common Attack Pattern Enumeration and Classification (CAPEC)

    No CAPEC recorded yet

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    References

    https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/
    https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963
    https://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7
    https://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302
    https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html
    https://www.debian.org/security/2018/dsa-4317
    https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/
    https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963
    https://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7
    https://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302
    https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html
    https://www.debian.org/security/2018/dsa-4317

    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High