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    CVE-2019-12248

    An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to load external image resources.

    Published:Jun 17, 2019
    Last Modified:Nov 21, 2024
    EPS:Jun 17, 2019
    EPSS Score:0.00573
    CVSS Score:4.3

    Affected Products

    Vendor
    Debian
    Product
    Debian Linux
    Vendor
    Otrs
    Product
    Otrs

    Exploits

    No exploit reference

    Common Weakness Enumeration

    No CWE recorded yet

    Common Attack Pattern Enumeration and Classification (CAPEC)

    No CAPEC recorded yet

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    References

    http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
    http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
    http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
    https://lists.debian.org/debian-lts-announce/2019/06/msg00004.html
    https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
    https://www.otrs.com/category/release-and-security-notes-en/
    http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
    http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
    http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
    https://lists.debian.org/debian-lts-announce/2019/06/msg00004.html
    https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
    https://www.otrs.com/category/release-and-security-notes-en/

    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High