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    CVE-2020-11466

    An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket.

    Published:Apr 1, 2020
    Last Modified:Nov 21, 2024
    EPS:Apr 1, 2020
    EPSS Score:0.00353
    CVSS Score:4.3

    Affected Products

    Vendor
    Deskpro
    Product
    Deskpro

    Exploits

    https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/

    Common Weakness Enumeration

    CWE-269 Improper Privilege Management

    Related CVEs

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    CVE-2021-36696 (CVSS 5.4) — Deskpro cloud and on-premise Deskpro 2021.1.6 and fixed in Deskpro 2021.1.7 contains a cross-site scripting (X…
    CVE-2020-28722 (CVSS 5.4) — Deskpro Cloud Platform and on-premise 2020.2.3.48207 from 2020-07-30 contains a cross-site scripting (XSS) vul…
    CVE-2020-11463 (CVSS 7.5) — An issue was discovered in Deskpro before 2019.8.0. The /api/email_accounts endpoint failed to properly valida…
    CVE-2020-11464 (CVSS 4.3) — An issue was discovered in Deskpro before 2019.8.0. The /api/people endpoint failed to properly validate a use…
    CVE-2020-11465 (CVSS 8.8) — An issue was discovered in Deskpro before 2019.8.0. The /api/apps/* endpoints failed to properly validate a us…
    CVE-2020-11467 (CVSS 7.2) — An issue was discovered in Deskpro before 2019.8.0. This product enables administrators to modify the helpdesk…
    CVE-2007-2011 (CVSS 4.3) — Cross-site scripting (XSS) vulnerability in login.php in DeskPro 2.0.1 allows remote attackers to inject arbit…
    CVE-2007-1012 (CVSS 4.3) — Cross-site scripting (XSS) vulnerability in faq.php in DeskPRO 1.1.0 allows remote attackers to inject arbitra…

    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High