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    CVE-2020-2500

    This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.

    Published:Jul 1, 2020
    Last Modified:Nov 21, 2024
    EPS:Jul 1, 2020
    EPSS Score:0.00255
    CVSS Score:9.8

    Affected Products

    Vendor
    Qnap
    Product
    Helpdesk

    Exploits

    No exploit reference

    Related CVEs

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    CVE-2024-27125 (CVSS 3.5) — A cross-site scripting (XSS) vulnerability has been reported to affect Helpdesk. If exploited, the vulnerabili…
    CVE-2021-28814 (CVSS 8.8) — An improper access control vulnerability has been reported to affect QNAP NAS. If exploited, this vulnerabilit…
    CVE-2020-2506 (CVSS 7.3) — The vulnerability have been reported to affect earlier versions of QTS. If exploited, this improper access con…
    CVE-2020-2507 (CVSS 9.8) — The vulnerability have been reported to affect earlier versions of QTS. If exploited, this command injection v…
    CVE-2018-19946 (CVSS 4.2) — The vulnerability have been reported to affect earlier versions of Helpdesk. If exploited, this improper certi…
    CVE-2018-19947 (CVSS 4.3) — The vulnerability have been reported to affect earlier versions of Helpdesk. If exploited, this information ex…
    CVE-2018-19948 (CVSS 2) — The vulnerability have been reported to affect earlier versions of Helpdesk. If exploited, this cross-site req…
    CVE-2018-0728 (CVSS 7.5) — This improper access control vulnerability in Helpdesk allows attackers to access the system logs. To fix the …
    CVE-2018-0714 (CVSS 9.8) — Command injection vulnerability in Helpdesk versions 1.1.21 and earlier in QNAP QTS 4.2.6 build 20180531, QTS …

    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High