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    CVE-2022-40771

    Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to an XML External Entity attack that leads to Information Disclosure.

    Published:Nov 23, 2022
    Last Modified:Apr 28, 2025
    EPS:Nov 23, 2022
    EPSS Score:0.00204
    CVSS Score:4.9

    Affected Products

    Vendor
    Zohocorp
    Product
    Manageengine Assetexplorer
    Vendor
    Zohocorp
    Product
    Manageengine Servicedesk Plus
    Vendor
    Zohocorp
    Product
    Manageengine Servicedesk Plus Msp
    Vendor
    Zohocorp
    Product
    Manageengine Supportcenter Plus

    Exploits

    No exploit reference

    Common Attack Pattern Enumeration and Classification (CAPEC)

    CAPEC-221 Data Serialization External Entities Blowup

    Related CVEs

    CVE-2023-6105 (CVSS 5.5) — An information disclosure vulnerability exists in multiple ManageEngine products that can result in encryption…
    CVE-2023-35785 (CVSS 8.1) — Zoho ManageEngine Active Directory 360 versions 4315 and below, ADAudit Plus 7202 and below, ADManager Plus 72…
    CVE-2023-29443 (CVSS 4.9) — Zoho ManageEngine ServiceDesk Plus before 14105, ServiceDesk Plus MSP before 14200, SupportCenter Plus before …
    CVE-2023-26601 (CVSS 7.5) — Zoho ManageEngine ServiceDesk Plus through 14104, Asset Explorer through 6987, ServiceDesk Plus MSP before 140…
    CVE-2023-26600 (CVSS 6.5) — ManageEngine ServiceDesk Plus through 14104, ServiceDesk Plus MSP through 14000, Support Center Plus through 1…
    CVE-2023-23075 (CVSS 6.1) — Cross Site Scripting (XSS) vulnerability in Zoho Asset Explorer 6.9 via the credential name when creating a ne…
    CVE-2022-47966 (CVSS 9.8) — Multiple Zoho ManageEngine on-premise products, such as ServiceDesk Plus through 14003, allow remote code exec…
    CVE-2022-40772 (CVSS 6.5) — Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to a validation bypass that allows …
    CVE-2022-35403 (CVSS 7.5) — Zoho ManageEngine ServiceDesk Plus before 13008, ServiceDesk Plus MSP before 10606, and SupportCenter Plus bef…
    CVE-2021-20110 (CVSS 9.8) — Due to Manage Engine Asset Explorer Agent 1.0.34 not validating HTTPS certificates, an attacker on the network…

    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High