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    CVE-2024-12171

    The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to privilege escalation due to a missing capability check on the 'eh_crm_agent_add_user' AJAX action in all versions up to, and including, 3.2.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to create new administrative user accounts.

    Published:Feb 1, 2025
    Last Modified:Apr 8, 2026
    EPS:Feb 1, 2025
    EPSS Score:0.00145
    CVSS Score:8.8

    Affected Products

    Vendor
    Elula
    Product
    Wsdesk

    Exploits

    No exploit reference

    Common Weakness Enumeration

    CWE-862 Missing Authorization

    Common Attack Pattern Enumeration and Classification (CAPEC)

    CAPEC-665 Exploitation of Thunderbolt Protection Flaws

    Related CVEs

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    CVE-2025-12022 (CVSS 4.3) — The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized mod…
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    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High