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    CVE-2024-49193

    Zendesk before 2024-07-02 allows remote attackers to read ticket history via e-mail spoofing, because Cc fields are extracted from incoming e-mail messages and used to grant additional authorization for ticket viewing, the mechanism for detecting spoofed e-mail messages is insufficient, and the support e-mail addresses associated with individual tickets are predictable.

    Published:Oct 12, 2024
    Last Modified:Apr 15, 2026
    EPS:Oct 12, 2024
    EPSS Score:0.00088
    CVSS Score:7.5

    Affected Products

    Vendor
    Zendesk
    Product
    Zendesk

    Exploits

    No exploit reference

    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High