CVE-2024-49193
Zendesk before 2024-07-02 allows remote attackers to read ticket history via e-mail spoofing, because Cc fields are extracted from incoming e-mail messages and used to grant additional authorization for ticket viewing, the mechanism for detecting spoofed e-mail messages is insufficient, and the support e-mail addresses associated with individual tickets are predictable.
Published:Oct 12, 2024
Last Modified:Apr 15, 2026
EPS:Oct 12, 2024
EPSS Score:0.00088
CVSS Score:7.5
Affected Products
Vendor
Product
Action
Vendor
Zendesk
Product
Zendesk
Zendesk
Zendesk
Exploits
No exploit reference
Common Weakness Enumeration
Common Attack Pattern Enumeration and Classification (CAPEC)
Common Vulnerability Scoring System
Attack Vector
Network
Adjacent
Local
Physical
Privileges Required
None
Low
High
User Interaction
None
Required
Scope
Unchanged
Changed
Confidentiality
None
Low
High
Integrity
None
Low
High
Availability
None
Low
High
