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    CVE-2025-10658

    The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.

    Published:Sep 20, 2025
    Last Modified:Apr 15, 2026
    EPS:Sep 20, 2025
    EPSS Score:0.00432
    CVSS Score:6.5

    Affected Products

    Vendor
    Supportcandy
    Product
    Supportcandy
    Vendor
    Wordpress
    Product
    Wordpress

    Exploits

    https://github.com/jFriedli/CVE-2025-10658

    Related CVEs

    CVE-2026-81022 (CVSS 5.3) — The SupportCandy WordPress plugin before 3.5.3 does not validate a submitted per-ticket authorization code be…
    CVE-2026-81021 (CVSS 5.3) — The SupportCandy WordPress plugin before 3.5.3 does not perform an authorization check on one of its support-…
    CVE-2025-67598 (CVSS 4.3) — Cross-Site Request Forgery (CSRF) vulnerability in PSM Plugins SupportCandy supportcandy allows Cross Site Req…
    CVE-2024-13552 (CVSS 4.3) — The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Di…
    CVE-2024-27991 (CVSS 6.5) — Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability in SupportC…
    CVE-2023-2805 (CVSS 7.2) — The SupportCandy WordPress plugin before 3.1.7 does not properly sanitise and escape the agents[] parameter in…
    CVE-2023-2719 (CVSS 8.8) — The SupportCandy WordPress plugin before 3.1.7 does not properly sanitise and escape the `id` parameter for an…
    CVE-2023-1730 (CVSS 9.8) — The SupportCandy WordPress plugin before 3.1.5 does not validate and escape user input before using it in an S…
    CVE-2021-24880 (CVSS 5.4) — The SupportCandy WordPress plugin before 2.2.7 does not validate and escape the page attribute of its shortcod…
    CVE-2021-24879 (CVSS 8.8) — The SupportCandy WordPress plugin before 2.2.7 does not have CSRF check in the wpsc_tickets AJAX action, nor h…

    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High