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    CVE-2026-111676

    Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.

    Published:Oct 16, 2026
    Last Modified:Oct 19, 2026
    EPS:Oct 16, 2026
    EPSS Score:0.00251
    CVSS Score:4.3

    Affected Products

    Vendor
    Faveosuite
    Product
    Faveo-helpdesk
    Vendor
    Ladybirdweb
    Product
    Faveo Helpdesk

    Exploits

    No exploit reference

    Common Attack Pattern Enumeration and Classification (CAPEC)

    No CAPEC recorded yet

    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High