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    CVE-2026-34837

    Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, he REST endpoint POST /api/v1/ai_assistance/text_tools/:id contains an authorization failure. Context data (e.g., a group or organization) supplied to be used in the AI prompt were not checked if they are accessible for the current user. This leads to having data present in the AI prompt that were not authorized before being used. A user needs to have ticket.agent permission to be able to use the provided context data. This vulnerability is fixed in 7.0.1.

    Published:Apr 8, 2026
    Last Modified:Apr 17, 2026
    EPS:Apr 8, 2026
    EPSS Score:0.00043
    CVSS Score:4.3

    Affected Products

    Vendor
    Zammad
    Product
    Zammad

    Exploits

    No exploit reference

    Common Weakness Enumeration

    CWE-862 Missing Authorization

    Common Attack Pattern Enumeration and Classification (CAPEC)

    CAPEC-665 Exploitation of Thunderbolt Protection Flaws

    Related CVEs

    CVE-2026-13229 (CVSS 7.1) — Zammad 7.1.0 contains an authenticated improper authorization vulnerability in the ticket article attachment c…
    CVE-2026-34782 (CVSS 5.3) — Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the REST endpoin…
    CVE-2026-34724 (CVSS 8.7) — Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a server-side template inj…
    CVE-2026-34723 (CVSS 8.7) — Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, unauthenticated …
    CVE-2026-34722 (CVSS 6.9) — Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the used endpoin…
    CVE-2026-34721 (CVSS 5.9) — Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the OAuth callba…
    CVE-2026-34720 (CVSS 2.3) — Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the SSO mechanis…
    CVE-2026-34719 (CVSS 8.3) — Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the webhook mode…
    CVE-2026-34718 (CVSS 5.3) — Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the HTML sanitiz…
    CVE-2026-34248 (CVSS 2.1) — Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, customers in shared organi…

    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High