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    CVE-2026-40590

    FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the Change Customer modal exposes a “Create a new customer” flow via POST /customers/ajax with action=create. Under limited visibility, the endpoint drops unique-email validation. If the supplied email already belongs to a hidden customer, Customer::create() reuses that hidden customer object and fills empty profile fields from attacker-controlled input. Version 1.8.214 fixes the vulnerability.

    Published:Apr 21, 2026
    Last Modified:Apr 22, 2026
    EPS:Apr 21, 2026
    EPSS Score:0.00025
    CVSS Score:4.3

    Affected Products

    Vendor
    Freescout Helpdesk
    Product
    Freescout

    Exploits

    No exploit reference

    Common Attack Pattern Enumeration and Classification (CAPEC)

    No CAPEC recorded yet

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    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High