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    CVE-2026-40592

    FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the undo-send route `GET /conversation/undo-reply/{thread_id}` checks only whether the current user can view the parent conversation. It does not verify that the current user created the reply being undone. In a shared mailbox, one agent can therefore recall another agent's just-sent reply during the 15-second undo window. Version 1.8.214 fixes the vulnerability.

    Published:Apr 21, 2026
    Last Modified:Apr 22, 2026
    EPS:Apr 21, 2026
    EPSS Score:0.00034
    CVSS Score:5.9

    Affected Products

    Vendor
    Freescout Helpdesk
    Product
    Freescout

    Exploits

    No exploit reference

    Common Weakness Enumeration

    CWE-862 Missing Authorization

    Common Attack Pattern Enumeration and Classification (CAPEC)

    CAPEC-665 Exploitation of Thunderbolt Protection Flaws

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    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High