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    CVE-2026-41189

    FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through `ThreadPolicy::edit()`, which checks mailbox access but does not apply the assigned-only restriction from `ConversationPolicy`. A user who cannot view a conversation can still load and edit customer-authored threads inside it. Version 1.8.215 fixes the vulnerability.

    Published:Apr 21, 2026
    Last Modified:Apr 22, 2026
    EPS:Apr 21, 2026
    EPSS Score:0.00025
    CVSS Score:7.1

    Affected Products

    Vendor
    Freescout Helpdesk
    Product
    Freescout

    Exploits

    No exploit reference

    Common Weakness Enumeration

    CWE-863 Incorrect Authorization

    Common Attack Pattern Enumeration and Classification (CAPEC)

    No CAPEC recorded yet

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    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High