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    CVE-2026-41906

    FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversation_change_customer action accepts any supplied customer_email. A low-privileged agent can forge a request and bind a visible conversation to a hidden customer in another mailbox. This issue has been patched in version 1.8.214.

    Published:May 7, 2026
    Last Modified:May 8, 2026
    EPS:May 7, 2026
    EPSS Score:0.00025
    CVSS Score:7.1

    Affected Products

    Vendor
    Freescout Helpdesk
    Product
    Freescout

    Exploits

    No exploit reference

    Common Attack Pattern Enumeration and Classification (CAPEC)

    No CAPEC recorded yet

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    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High