CVE-2026-4654
The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter.
Published:Apr 8, 2026
Last Modified:Apr 24, 2026
EPS:Apr 8, 2026
EPSS Score:0.00046
CVSS Score:5.3
Affected Products
Vendor
Product
Action
Vendor
Awesomesupport
Product
Awesome Support Wordpress Helpdesk & Support
Awesomesupport
Awesome Support Wordpress Helpdesk & Support
Vendor
Wordpress
Product
Wordpress
Wordpress
Wordpress
Exploits
No exploit reference
Common Weakness Enumeration
Common Attack Pattern Enumeration and Classification (CAPEC)
No CAPEC recorded yet
References
Common Vulnerability Scoring System
Attack Vector
Network
Adjacent
Local
Physical
Privileges Required
None
Low
High
User Interaction
None
Required
Scope
Unchanged
Changed
Confidentiality
None
Low
High
Integrity
None
Low
High
Availability
None
Low
High
