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    CVE-2026-48811

    FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.221, FreeScout allows a non-admin user to permanently delete an internal note (private thread) from any conversation, even after that user's access to the mailbox containing the conversation has been revoked. The ThreadPolicy::delete authorization policy does not verify mailbox membership, so a former team member retains destructive write access to notes they created. This vulnerability is fixed in 1.8.221.

    Published:May 29, 2026
    Last Modified:Jun 1, 2026
    EPS:May 29, 2026
    EPSS Score:0.00026
    CVSS Score:4.3

    Affected Products

    Vendor
    Freescout Helpdesk
    Product
    Freescout

    Exploits

    No exploit reference

    Common Weakness Enumeration

    Common Attack Pattern Enumeration and Classification (CAPEC)

    Related CVEs

    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High