CLEANSTART-2024-JW17840

    Dashboard / Vulnerabilities / CLEANSTART-2024-JW17840

    CLEANSTART-2024-JW17840

    Published: 31 Oct 2026Last Modified: 31 Oct 2026
    Upstream:
    CVE-2020-1765

    Summary: improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound

    Details: Security vulnerability affects the otrs package. An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound.

    References: https://github.com/cleanstart-dev/cleanstart-security-advisories/tree/main/advisories/2024/CLEANSTART-2024-JW17840.json, https://osv.dev/vulnerability/CVE-2020-1765, https://nvd.nist.gov/vuln/detail/CVE-2020-1765

    Affected packages

    Package

    Name: otrs

    Purl: pkg:apk/cleanstart/otrs?arch=noarch

    Affected ranges

    Type: ECOSYSTEM

    Events:

    Introduced- 0
    Fixed -6.0.33-r0

    Affected versions

    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High
    CLEANSTART-2024-JW17840 | CVE-DB