CVE-2008-7283

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    CVE-2008-7283

    Published: 18 Mar 2011Last Modified: 10 Apr 2026

    Summary:

    Details: Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions.

    References: http://bugs.otrs.org/show_bug.cgi?id=2544, http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807

    Affected packages

    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High