CVE-2010-4761

    Dashboard / Vulnerabilities / CVE-2010-4761

    CVE-2010-4761

    Published: 18 Mar 2011Last Modified: 10 Apr 2026

    Summary:

    Details: The customer-interface ticket-print dialog in Open Ticket Request System (OTRS) before 3.0.0-beta3 does not properly restrict customer-visible data, which allows remote authenticated users to obtain potentially sensitive information from the (1) responsible, (2) owner, (3) accounted time, (4) pending until, and (5) lock fields by reading this dialog.

    References: http://bugs.otrs.org/show_bug.cgi?id=5875, http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807

    Affected packages

    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High