CVE-2019-14749

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    CVE-2019-14749

    Published: 7 Aug 2019Last Modified: 7 Aug 2026

    Summary:

    Details: An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. CSV (aka Formula) injection exists in the export spreadsheets functionality. These spreadsheets are generated dynamically from unvalidated or unfiltered user input in the Name and Internal Notes fields in the Users tab, and the Issue Summary field in the tickets tab. This allows other agents to download data in a .csv file format or .xls file format. This is used as input for spreadsheet applications such as Excel and OpenOffice Calc, resulting in a situation where cells in the spreadsheets can contain input from an untrusted source. As a result, the end user who is accessing the exported spreadsheet can be affected.

    References: http://packetstormsecurity.com/files/154004/osTicket-1.12-Formula-Injection.html, https://github.com/osTicket/osTicket/releases/tag/v1.10.7, https://github.com/osTicket/osTicket/releases/tag/v1.12.1, https://www.exploit-db.com/exploits/47225, https://github.com/osTicket/osTicket/commit/99818486c5b1d8aa445cee232825418d6834f249

    Affected packages

    Package

    Name:

    Purl:

    Affected ranges

    Type: GIT

    Events:

    Introduced- 0
    Fixed -dca01e13d14c423e0dc31f59c56c8d7fdf99a9da

    Affected versions

    v1.12

    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High