CVE-2021-43972

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    CVE-2021-43972

    Published: 11 Jan 2022Last Modified: 10 Mar 2026

    Summary:

    Details: An unrestricted file copy vulnerability in /UserSelfServiceSettings.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to copy arbitrary files on the server filesystem to the web root (with an arbitrary filename) via the tempFile and fileName parameters in the HTTP POST body.

    References: https://www.sysaid.com/it-service-management-software/incident-management, , https://github.com/atredispartners/advisories/blob/master/ATREDIS-2021-0002.md, https://github.com/atredispartners/advisories/blob/master/ATREDIS-2022-0001.md

    Affected packages

    Package

    Name:

    Purl:

    Affected ranges

    Type: N/A

    Events:

    Introduced- None
    Fixed -None

    Affected versions

    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High
    CVE-2021-43972 | CVE-DB