DEBIAN-CVE-2013-3551

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    DEBIAN-CVE-2013-3551

    Published: 21 Feb 2020Last Modified: 4 Aug 2026
    Upstream:
    CVE-2013-3551

    Summary:

    Details: Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

    References: https://security-tracker.debian.org/tracker/CVE-2013-3551

    Affected packages

    Package

    Name: otrs2

    Purl: pkg:deb/debian/otrs2?arch=source&distro=bullseye

    Affected ranges

    Type: ECOSYSTEM

    Events:

    Introduced- 0
    Fixed -3.2.7-1

    Affected versions

    2.0.4p01-10
    2.0.4p01-11
    2.0.4p01-12
    2.0.4p01-13
    2.0.4p01-14
    2.0.4p01-14.1
    2.0.4p01-15
    2.0.4p01-16
    2.0.4p01-17
    2.0.4p01-18
    2.0.4p01-6
    2.0.4p01-7
    2.0.4p01-8
    2.0.4p01-9
    2.0.99beta1-1
    2.0.99beta1-2

    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High
    DEBIAN-CVE-2013-3551 | CVE-DB