DEBIAN-CVE-2018-20800

    Dashboard / Vulnerabilities / DEBIAN-CVE-2018-20800

    DEBIAN-CVE-2018-20800

    Published: 13 Mar 2019Last Modified: 4 Aug 2026
    Upstream:
    CVE-2018-20800

    Summary:

    Details: An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.

    References: https://security-tracker.debian.org/tracker/CVE-2018-20800

    Affected packages

    Package

    Name: otrs2

    Purl: pkg:deb/debian/otrs2?arch=source&distro=bullseye

    Affected ranges

    Type: ECOSYSTEM

    Events:

    Introduced- 0
    Fixed -6.0.14-1

    Affected versions

    2.0.4p01-10
    2.0.4p01-11
    2.0.4p01-12
    2.0.4p01-13
    2.0.4p01-14
    2.0.4p01-14.1
    2.0.4p01-15
    2.0.4p01-16
    2.0.4p01-17
    2.0.4p01-18
    2.0.4p01-6
    2.0.4p01-7
    2.0.4p01-8
    2.0.4p01-9
    2.0.99beta1-1
    2.0.99beta1-2

    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High