MGASA-2013-0196

    Dashboard / Vulnerabilities / MGASA-2013-0196

    MGASA-2013-0196

    Published: 1 Jul 2013Last Modified: 16 Apr 2026

    Summary: Updated otrs package fixes security vulnerabilities

    Details: An attacker with a valid agent login could manipulate URLs in the ticket watch mechanism to see contents of tickets they are not permitted to see (CVE-2013-3551, CVE-2013-4088).

    References: https://advisories.mageia.org/MGASA-2013-0196.html, https://bugs.mageia.org/show_bug.cgi?id=10352, http://www.otrs.com/en/open-source/community-news/security-advisories/security-advisory-2013-03/, http://www.otrs.com/en/open-source/community-news/security-advisories/security-advisory-2013-04/, http://www.debian.org/security/2013/dsa-2696, http://www.debian.org/security/2013/dsa-2712

    Affected packages

    Package

    Name: otrs

    Purl: pkg:rpm/mageia/otrs?arch=source&distro=mageia-2

    Affected ranges

    Type: ECOSYSTEM

    Events:

    Introduced- 0
    Fixed -3.2.8-1.mga2

    Affected versions

    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High