MGASA-2013-0247

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    MGASA-2013-0247

    Published: 11 Aug 2013Last Modified: 16 Apr 2026
    Upstream:
    CVE-2013-4717

    Summary: Updated otrs package fixes security vulnerability

    Details: It was discovered that otrs2, the Open Ticket Request System, does not properly sanitise user-supplied data that is used on SQL queries. An attacker with a valid agent login could exploit this issue to craft SQL queries by injecting arbitrary SQL code through manipulated URLs (CVE-2013-4717).

    References: https://advisories.mageia.org/MGASA-2013-0247.html, https://bugs.mageia.org/show_bug.cgi?id=10927, http://www.debian.org/security/2013/dsa-2733

    Affected packages

    Package

    Name: otrs

    Purl: pkg:rpm/mageia/otrs?arch=source&distro=mageia-2

    Affected ranges

    Type: ECOSYSTEM

    Events:

    Introduced- 0
    Fixed -3.2.9-1.mga2

    Affected versions

    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High
    MGASA-2013-0247 | CVE-DB