MGASA-2015-0031

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    MGASA-2015-0031

    Published: 20 Jan 2015Last Modified: 16 Apr 2026
    Upstream:
    CVE-2014-9324

    Summary: Updated otrs package fixes CVE-2014-9324

    Details: Updated otrs package fixes security vulnerability: An attacker with valid OTRS credentials could access and manipulate ticket data of other users via the GenericInterface, if a ticket webservice is configured and not additionally secured (CVE-2014-9324).

    References: https://advisories.mageia.org/MGASA-2015-0031.html, https://bugs.mageia.org/show_bug.cgi?id=15024, https://www.otrs.com/security-advisory-2014-06-incomplete-access-control/, https://www.otrs.com/release-notes-otrs-help-desk-3-2-17/, https://www.debian.org/security/2015/dsa-3124

    Affected packages

    Package

    Name: otrs

    Purl: pkg:rpm/mageia/otrs?arch=source&distro=mageia-4

    Affected ranges

    Type: ECOSYSTEM

    Events:

    Introduced- 0
    Fixed -3.2.17-1.mga4

    Affected versions

    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High