UBUNTU-CVE-2013-4717

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    UBUNTU-CVE-2013-4717

    Published: 9 Aug 2021Last Modified: 16 Jul 2025
    Upstream:

    Summary:

    Details: Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.

    Affected packages

    Package

    Name: otrs2

    Purl: pkg:deb/ubuntu/[email protected]?arch=source&distro=trusty

    Affected ranges

    Type: ECOSYSTEM

    Events:

    Introduced- 0
    Fixed -3.3.5-1

    Affected versions

    3.2.9-2
    3.2.11-1
    3.2.12-1

    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High
    UBUNTU-CVE-2013-4717 | CVE-DB