UBUNTU-CVE-2019-9752

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    UBUNTU-CVE-2019-9752

    Published: 13 Mar 2019Last Modified: 24 Oct 2025
    Upstream:
    CVE-2019-9752

    Summary:

    Details: An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm.

    References: https://ubuntu.com/security/CVE-2019-9752, https://community.otrs.com/security-advisory-2019-01-security-update-for-otrs-framework/, https://community.otrs.com/security-advisory-2019-01-security-update-for-otrs-framework, https://www.cve.org/CVERecord?id=CVE-2019-9752

    Affected packages

    Package

    Name: otrs2

    Purl: pkg:deb/ubuntu/[email protected]?arch=source&distro=xenial

    Affected ranges

    Type: ECOSYSTEM

    Events:

    Introduced- 0
    Fixed -None

    Affected versions

    4.0.10-1

    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High