CVE Feed

    Dashboard / CVE / CVE-2012-2582

    CVE-2012-2582

    Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.13, 3.0.x before 3.0.15, and 3.1.x before 3.1.9, and OTRS ITSM 2.1.x before 2.1.5, 3.0.x before 3.0.6, and 3.1.x before 3.1.6, allow remote attackers to inject arbitrary web script or HTML via an e-mail message body with (1) a Cascading Style Sheets (CSS) expression property in the STYLE attribute of an arbitrary element or (2) UTF-7 text in an HTTP-EQUIV="CONTENT-TYPE" META element.

    Published:Aug 23, 2012
    Last Modified:Apr 11, 2025
    EPS:Aug 23, 2012
    EPSS Score:0.03362
    CVSS Score:4.3

    Affected Products

    Vendor
    Otrs
    Product
    Otrs
    Vendor
    Otrs
    Product
    Otrs Itsm

    Exploits

    http://www.kb.cert.org/vuls/id/582879http://www.kb.cert.org/vuls/id/582879https://www.exploit-db.com/exploits/20359

    Related CVEs

    CVE-2026-48187 (CVSS 5.7) — An uncontrolled allocation of resources without limits or throttling in the e-mail handling in OTRS allows exc…
    CVE-2026-48188 (CVSS 9.1) — An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer module allows …
    CVE-2026-48189 (CVSS 5.7) — An improper Input Validation vulnerability in OTRS Customer Backend module allows to access customer informati…
    CVE-2026-48190 (CVSS 3.5) — An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authe…
    CVE-2026-48191 (CVSS 3.5) — An incorrect handling of permissions in STORM powered by OTRS and in OTRS (2026.x and above) Document Search A…
    CVE-2026-48208 (CVSS 6.5) — An improper neutralization of active SVG content in OTRS or ((OTRS)) Community Edition ticket article renderin…
    CVE-2026-48209 (CVSS 7.1) — An improper neutralization of user-controllable input in OTRS or ((OTRS)) Community Edition ticket handling al…
    CVE-2026-48210 (CVSS 5.7) — An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is…
    CVE-2026-6060 (CVSS 4.5) — A vulnerability in the SQL Box in the admin interface of OTRS leads to an uncontrolled resource consumption le…
    CVE-2025-24391 (CVSS 5.3) — A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user a…

    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High