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    CVE-2020-10100

    An issue was discovered in Zammad 3.0 through 3.2. It allows for users to view ticket customer details associated with specific customers. However, the application does not properly implement access controls related to this functionality. As such, users of one company are able to access ticket data from other companies. Due to the multi-tenant nature of this application, users who can access ticket details from one organization to the next allows for users to exfiltrate potentially sensitive data of other companies.

    Published:Mar 5, 2020
    Last Modified:Nov 21, 2024
    EPS:Mar 5, 2020
    EPSS Score:0.00405
    CVSS Score:6.5

    Affected Products

    Vendor
    Zammad
    Product
    Zammad

    Exploits

    No exploit reference

    Common Weakness Enumeration

    No CWE recorded yet

    Common Attack Pattern Enumeration and Classification (CAPEC)

    No CAPEC recorded yet

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    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High