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    CVE-2024-57726

    SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

    Published:Jan 15, 2025
    Last Modified:Apr 25, 2026
    EPS:Jan 15, 2025
    EPSS Score:0.00308
    CVSS Score:9.9

    CISA Notification

    Description

    SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

    Required Action:

    Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

    Notes:

    No extra notes provided.

    Due Date
    May 8, 2026
    126 days ago
    Alert Date
    Apr 24, 2026
    140 days ago

    Affected Products

    Vendor
    Simple-help
    Product
    Simplehelp

    Exploits

    No exploit reference

    Common Weakness Enumeration

    CWE-862 Missing Authorization

    Common Attack Pattern Enumeration and Classification (CAPEC)

    CAPEC-665 Exploitation of Thunderbolt Protection Flaws

    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High