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    CVE-2024-57727

    SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.

    Published:Jan 15, 2025
    Last Modified:Feb 26, 2026
    EPS:Jan 15, 2025
    EPSS Score:0.93957
    CVSS Score:9.1

    CISA Notification

    Description

    SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.

    Required Action:

    Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

    Notes:

    No extra notes provided.

    Due Date
    Mar 6, 2025
    554 days ago
    Alert Date
    Feb 13, 2025
    575 days ago

    Affected Products

    Vendor
    Simple-help
    Product
    Simplehelp

    Exploits

    https://github.com/imjdl/CVE-2024-57727

    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High