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    CVE-2026-72554

    A broken access control vulnerability in Ladybird Web Solution Faveo Helpdesk 2.0.3 allows any self-registered customer to read ticket conversations belonging to other customers via the v1 REST API. The API verifies the existence of the requested ticket but not ownership, enabling any authenticated user to access arbitrary ticket threads including internal agent notes containing sensitive information.

    Published:Aug 11, 2026
    Last Modified:Aug 13, 2026
    EPS:Aug 11, 2026
    EPSS Score:0.00334
    CVSS Score:6.5

    Affected Products

    Vendor
    Ladybirdweb
    Product
    Faveo Helpdesk

    Exploits

    No exploit reference

    Common Weakness Enumeration

    CWE-284 Improper Access Control

    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High