CVE-2025-48475
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the System does not provide a check on which "clients" of the System an authorized user can view and edit, and which ones they cannot. As a result, an authorized user who does not have access to any of the existing mailboxes, as well as to any of the existing conversations, has the ability to view and edit the System's clients. The limitation of client visibility can be implemented by the limit_user_customer_visibility setting, however, in the specified scenarios, there is no check for the presence of this setting. This issue has been patched in version 1.8.180.
Published:May 29, 2025
Last Modified:Jul 2, 2025
EPS:May 29, 2025
EPSS Score:0.00044
CVSS Score:8.1
Affected Products
Vendor
Product
Action
Vendor
Freescout
Product
Freescout
Freescout
Freescout
Common Weakness Enumeration
Common Attack Pattern Enumeration and Classification (CAPEC)
No CAPEC recorded yet
Related CVEs
Common Vulnerability Scoring System
Attack Vector
Network
Adjacent
Local
Physical
Privileges Required
None
Low
High
User Interaction
None
Required
Scope
Unchanged
Changed
Confidentiality
None
Low
High
Integrity
None
Low
High
Availability
None
Low
High
