CVE-2026-35584
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, the endpoint GET /thread/read/{conversation_id}/{thread_id} does not require authentication and does not validate whether the given thread_id belongs to the given conversation_id. This allows any unauthenticated attacker to mark any thread as read by passing arbitrary IDs, enumerate valid thread IDs via HTTP response codes (200 vs 404), and manipulate opened_at timestamps across conversations (IDOR). This vulnerability is fixed in 1.8.212.
Published:Apr 7, 2026
Last Modified:Apr 16, 2026
EPS:Apr 7, 2026
EPSS Score:0.00072
CVSS Score:6.5
Affected Products
Vendor
Product
Action
Vendor
Freescout
Product
Freescout
Freescout
Freescout
Vendor
Freescout Helpdesk
Product
Freescout
Freescout Helpdesk
Freescout
Exploits
Common Weakness Enumeration
Common Attack Pattern Enumeration and Classification (CAPEC)
Related CVEs
Common Vulnerability Scoring System
Attack Vector
Network
Adjacent
Local
Physical
Privileges Required
None
Low
High
User Interaction
None
Required
Scope
Unchanged
Changed
Confidentiality
None
Low
High
Integrity
None
Low
High
Availability
None
Low
High
