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    CVE-2026-34443

    FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.211, checkIpByMask() in app/Misc/Helper.php checks whether the input IP contains a / character. Plain IP addresses never contain /, so the function always returns false without checking any CIDR ranges. The entire 10.0.0.0/8 and 172.16.0.0/12 private ranges are unprotected. This issue has been patched in version 1.8.211.

    Published:Mar 31, 2026
    Last Modified:Apr 14, 2026
    EPS:Mar 31, 2026
    EPSS Score:0.00037
    CVSS Score:5.3

    Affected Products

    Vendor
    Freescout
    Product
    Freescout
    Vendor
    Freescout Helpdesk
    Product
    Freescout

    Common Attack Pattern Enumeration and Classification (CAPEC)

    Related CVEs

    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High