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    CVE-2026-32752

    FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages (evidence tampering), bypasses the entire mailbox permission model, and constitutes a GDPR/compliance violation. The issue has been fixed in version 1.8.209.

    Published:Mar 19, 2026
    Last Modified:Mar 25, 2026
    EPS:Mar 19, 2026
    EPSS Score:0.00037
    CVSS Score:0

    Affected Products

    Vendor
    Freescout
    Product
    Freescout
    Vendor
    Freescout Helpdesk
    Product
    Freescout

    Exploits

    https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wxg5-g9vv-v8g9

    Common Weakness Enumeration

    CWE-284 Improper Access Control

    Related CVEs

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    CVE-2026-40497 (CVSS 8.1) — FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, FreeScout's `Helper::s…
    CVE-2026-40496 (CVSS 8.8) — FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, attachment download to…
    CVE-2026-35584 (CVSS 6.9) — FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, the endpo…
    CVE-2026-39384 (CVSS 7.6) — FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, FreeScout…
    CVE-2026-34442 (CVSS 5.4) — FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.211, h…
    CVE-2026-34443 (CVSS 6.9) — FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.211, c…
    CVE-2026-32754 (CVSS 9.3) — FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Versions 1.8.208 and below …
    CVE-2026-32753 (CVSS 8.5) — FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and bel…

    Common Vulnerability Scoring System

    Attack Vector
    Network
    Adjacent
    Local
    Physical
    Privileges Required
    None
    Low
    High
    User Interaction
    None
    Required
    Scope
    Unchanged
    Changed
    Confidentiality
    None
    Low
    High
    Integrity
    None
    Low
    High
    Availability
    None
    Low
    High